All Systems Operational

Updated a few seconds ago

For information about the Spring4Shell vulnerability CVE-2022-22965, please see: https://help.rapididentity.com/docs/spring4shell-vulnerability

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Website




Operational

Sisense Analytics




Operational

Student Data File




Operational

Student Roles File




Operational

Staff Data File




Operational

Staff Roles File




Operational

Parent Data File




Operational

History (Last 30 days)

Incident Status

Degraded Performance


Components

Student Data File, Staff Data File


Locations

Source File Processing




May 31, 2024 10:15AM EDT
[Resolved] Student and Employee files were processed as expected on 5/31.

May 30, 2024 10:14AM EDT
[Identified] Student and Staff data is accurate up to 5/28. While the underlying cause of the file issues is being investigated, NCDPI and Identity Automation have a plan to manually fix and process the files on Mondays, Wednesdays, and Fridays until the issue is resolved. The next Student and Staff files will be processed on 5/31.

May 24, 2024 9:16AM EDT
[Identified] The Student and Staff data processing delay persists as of 5/24. NCDPI and Identity Automation continue to work towards a resolution and will continue to communicate status until the issue is fully resolved.

May 23, 2024 10:26AM EDT
[Identified] NCDPI and Identity Automation currently expect data to be processed successfully tomorrow morning, 5/24 during the next file run.

May 23, 2024 9:35AM EDT
[Identified] NCDPI and Identity Automation have identified a data issue delaying the processing of Student and Staff data this morning. The issue has been identified and we are currently working towards a resolution.