All Systems Operational

Updated a few seconds ago

For information about the Spring4Shell vulnerability CVE-2022-22965, please see: https://help.rapididentity.com/docs/spring4shell-vulnerability

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Website




Operational

Sisense Analytics




Operational

Student Data File




Operational

Student Roles File




Operational

Staff Data File




Operational

Staff Roles File




Operational

Parent Data File




Operational

History (Last 30 days)

Incident Status

Service Disruption


Components

Student Data File, Student Roles File, Staff Data File, Staff Roles File, Parent Data File


Locations

Source File Processing




February 21, 2024 8:45AM EST
[Resolved] Data in NCEdCloud is current as of 2/21.

February 20, 2024 3:53PM EST
[Identified] NCDPI and Identity Automation expect that the file processing issue will be resolved on 2/21.

February 20, 2024 8:33AM EST
[Investigating] NCEdCloud Source Data processing is currently on hold due to file delivery issues. NCDPI and Identity Automation are actively investigating. NCEdCloud data should be current up to 2/18.

Incident Status

Degraded Performance


Components

Student Data File, Student Roles File, Staff Data File, Staff Roles File, Parent Data File


Locations

Source File Processing




January 31, 2024 9:57AM EST
[Resolved] Source data for 1/31 has been successfully processed.

January 30, 2024 10:02AM EST
[Investigating] NCEdCloud source data processing is currently delayed due to an unexpected number of emails missing on user accounts. The issue is being investigated by IDAuto and NCDPI. No NCEdCloud accounts have been affected, but processing will be delayed until new files are processed.