All Systems Operational

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For information about the Spring4Shell vulnerability CVE-2022-22965, please see: https://help.rapididentity.com/docs/spring4shell-vulnerability

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Active Incidents

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Active Maintenances

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Upcoming Maintenances

Website




Operational

Sisense Analytics




Operational

Student Data File




Operational

Student Roles File




Operational

Staff Data File




Operational

Staff Roles File




Operational

Parent Data File




Operational

History (Last 30 days)

NCEdCloud Staff Updates DelayedDegraded Performance

Incident Status

Degraded Performance


Components

Staff Data File


Locations

Source File Processing



March 29, 2024 8:49AM EDT
[Resolved] Issue has been resolved as staff data process successfully as expected on 3/29.

March 28, 2024 9:58AM EDT
[Monitoring] NCEdCloud Staff Data should be current as of 3/28. NCPDI and Identity Automation are working to confirm that the issue will not reoccur in the 3/29 staff file.

March 27, 2024 4:55PM EDT
[Identified] NCEdCloud Staff data updates are currently delayed due to an issue where a user field in source data is too large for the data staging system. NCDPI and Identity Automation are currently investigating and have come up with a proposed resolution. Another status update will be posted on the morning of 3/28. Staff data should be accurate up to 3/22 at this time. Note that employee adds are not affected, only updates of existing employees.